{"id":52483,"date":"2020-10-12T14:11:50","date_gmt":"2020-10-12T12:11:50","guid":{"rendered":"https:\/\/www.KGM Strategy.com\/insights\/mit-process-mining-geschaeftsprozesse-sichtbar-machen-und-optimieren\/"},"modified":"2024-09-16T10:06:12","modified_gmt":"2024-09-16T08:06:12","slug":"making-business-processes-visible-and-optimizing-them-with-process-mining","status":"publish","type":"post","link":"https:\/\/www.KGM Strategy.com\/en\/insights\/making-business-processes-visible-and-optimizing-them-with-process-mining\/","title":{"rendered":"Optimizing business with Process Mining"},"content":{"rendered":"
Almost every company knows this: Actually, there are precisely defined, IT-supported processes for routine activities like the Procure-to-Pay (P2P) process – and yet they often do not run as smoothly as hoped.<\/strong><\/span><\/p>\n

If the differences between target and actual activities become too great, it can become expensive. Deviations from the defined process occur, for example, because orders are only created after the invoice is received (“maverick buying”), ordering processes take too long or price changes have to be entered manually. Process Mining helps to track down such inefficiencies and to optimize process flows.<\/strong><\/span><\/p>\n

Transparency by using the “Spaghetti Diagram”<\/h2>\n

Process mining technology uses and visualizes data from existing IT systems in the company. Using the log data (so-called event logs) recorded by the existing system, the process mining software makes the employee\u2019s steps and the times of the activities visible. Thus the actual variety of processes becomes transparent.
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Since the visualization usually resembles a jumble of lines, the diagram generated by the process mining software is also called a spaghetti diagram. If significant deviations from the defined processes are detected, the visualization can be used to identify and eliminate problems.<\/p>\n

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Use in P2P processes is promising success<\/h2>\n

The Procure-to-Pay process is a typical field for the use of Process Mining. The software starts in the ERP system. The visualization allows for identifying opportunities for improvement.<\/p>\n

In our experience, process mining in procurement can reduce process costs in procure-to-pay by an average of 25 percent. The Maverick buying rate is also reduced by up to 15 percent and discounts can be used about 40 percent more frequently.<\/p>\n

The use of Process Mining also achieves remarkable successes in logistics and supply chain: for example, on-time delivery can be increased to over 95 percent.<\/p>\n

Example: Purchase-to-Pay (P2P)<\/strong><\/h3>\n

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Example: Logistics and Supply Chain<\/strong><\/h3>\n

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The use of a process mining software makes sense if<\/strong><\/p>\n